| Examples of Our Work
Achieving Training
Goals on a Budget
Training
a small staff can be prohibitively
expensive and out of reach for
departments with smaller budgets.
We were able to devise a plan that
meets the training needs on a shoestring
budget.
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Setting Standards
for an Entire Industry
We
helped this HMO – one of
the largest in New England, and
the #1 health plan in the country
(NCQA rating) two years in a
row (2004-2005)- to develop a
national reputation as an organization
that understands the needs of
its culturally diverse members,
no matter what language they
speak.
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Helping a Diverse
Community Gain Better Access to
Healthcare
The healthcare organizations
in the Southeastern region of
Massachusetts needed to address
the changing demographics of the
patients served. They developed
a collaborative of hospitals and
health centers and set some key
objectives.
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Eliminating Language
Barriers to Healthcare in the Most
Diverse Community in the U.S.
Serving
an extremely diverse community
while employing a workforce that
mostly reflects the community served,
the Queens Health Network needed
to establish a process to ensure
that bilingual staff was competent
to act as interpreters.
Read
more
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